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Category Archives: Customer Relations
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It’s hard to overstate the importance of having your installers show consideration and respect for your residential customers and their homes. Pick up some valuable tips on making friends of homeowners, and turning that good will into referral business.
These ideas may seem basic, but it’s the fundamentals you need to build on for success. Call ahead. Be on time. Build rapport. Be attentive. Followup. For more information on successful sales processes, check out Building Customer Relationships.